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International Automotive Technicians Network
Re: Selling diagnostic time
Posted to Shop Management Forum on 6/8/2003 3 Replies

IMO when we work on cars, we are not selling repairs but blocks of time. If you spend an hour doing an alignment or a rotate and balance or testing /analyzing a system the action isn't important,it is the time you spent on the vehicle. That's what we want to b... Login to read more.

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