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International Automotive Technicians Network
Re: WWYD--Shop Warranty
Posted to Shop Management Forum on 6/3/2003

George, I would fire the Twit who got himself into this mess as Mr Hardy once said. G. But then I would have to learn how to kick myself in the rear, too, and I am not that agile.

Did you see the new volume by Harry Beckwith? More gems. It is called "What Cl... Login to read more.