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Re: What part of'we're CLOSED' dont you understand?
Posted to Shop Management Forum on 5/19/2003

My customers are very important to me, but so is my own time too. The first thing I would have asked is whether or not the spare is OK. I would have quickly put the spare on for him, and had him leave the tire with me to have it repaired and put back on the ca... Login to read more.