× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: 'I expect you to make it right!'
Posted to Shop Management Forum on 4/24/2003

[...trimmed text...]

Andy,

This kind of language will get me turned off real quick by a customer. When they start talking about what a dirty deal every other shop in town has given them, I will usually find a way to get... Login to read more.