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International Automotive Technicians Network
Re: Merchants and Craftsmen
Posted to Shop Management Forum on 4/13/2003

Every time I get a tool salesman or product saleman telling me how fast I can make up the cost of the product by marketing its purpose, I tell him that it is all that I can do to talk the people into doing what they came in for.

I'll wager many good techs do... Login to read more.