× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer Service/ Price Justification Discussion
Posted to Shop Management Forum on 3/25/2003 4 Replies

[...trimmed text...]

Giving a written estimate doesn't build any value at all! i.e.. Repair rear brakes = 490 cocos In his mind you didn't really make your brake repair worth more than the money in his wallet.

Login to read more.

4 Replies Received (View Replies)