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Re: Customer Service/ Price Justification Discussion
Posted to Shop Management Forum on 3/24/2003 2 Replies

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Hi Allen,

Before I offer my opinion as to whether or not you should try to "save" the customer, I'd like to know what kind of vehicle it was and exactly what was done. I can't make a decision on the... Login to read more.

2 Replies Received (View Replies)