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Customer Service/ Price Justification Discussion
Posted to Shop Management Forum on 3/24/2003 56 Replies

Hey Group!

I wanted to share an experience of the last week with all of you. This gentleman came in for a brake job, new customer. We inspected the vehicle, gave him a written estimate, and he approved the repairs. Like all of my customers, he was sent a pos... Login to read more.

56 Replies Received (View Replies)