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Re: Great service, or perpetuating a wrong image?
Posted to Shop Management Forum on 12/29/1998

Hi Dwight,

Ya know, instead of using this forum, being that we are both in Kansas, we should just open our window and shout.....

The moral of the Firestone story is: If it's done right, giving away something free can make you lots of money and get you new ... Login to read more.