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International Automotive Technicians Network
Re: Getting customer's name over phone for estimate
Posted to Shop Management Forum on 3/18/2003

Hi Tony,

The only estimates we give over the phone are the canned estimates we have for like LOF, or other maintenance jobs. Any thing else needs to come in for an insspection and then is given an accurate and complete estimate. Not that folks don't know wha... Login to read more.