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International Automotive Technicians Network
Re: Getting customer's name over phone for estimate
Posted to Shop Management Forum on 3/18/2003 1 Reply

Tony, can you se the serpentine belt walking out or in from a defective tensioner or can you see the premature failure of any other part or the wear on the tires from poor alignment?? I sure can't see those things over the phone & if I quote a service price ov... Login to read more.

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