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Great service, or perpetuating a wrong image?
Posted to Shop Management Forum on 12/28/1998 24 Replies

My brother who owns and operates a service station came over for Christmas dinner. He told me the story, which got me thinking, especially after George's lottery ticket reply to the battery warranty dilemma.

A first time customer came in with his tail lights... Login to read more.

24 Replies Received (View Replies)