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Re: Getting customer's name over phone for estimate
Posted to Shop Management Forum on 3/17/2003 5 Replies

Has anyone considered expanding on this?

A lot of reticence on the part of the caller, expecting that when they surrender the phone number and name that they are going to be on the receiving end of unwanted solicitations.

Has anyone explained that it is th... Login to read more.

5 Replies Received (View Replies)