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International Automotive Technicians Network
Re: WWYD, Customers Brings Own Struts?
Posted to Shop Management Forum on 3/16/2003

It's difficult -- maybe impossible -- to have a hard-and-fast rule about customers supplying their own parts. Sometimes I even encourage it when it's a steady customer of many years. That's particularly true if the custoemr needs a dealer-only part when we don... Login to read more.