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Re: It's not the Screw-Up. It's how you handle it.
Posted to Shop Management Forum on 3/14/2003 1 Reply

The truth still sets people free. Go figure on his response to your repair of the car. May you should try charging 50$ a spark plug next time. Just like Rockefellers line when will you be satisfied, when I get another dollar. Millionaires just don't get it... Login to read more.

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