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International Automotive Technicians Network
Re: WWYD, Customers Brings Own Struts?
Posted to Shop Management Forum on 3/14/2003

Your customer should pay you for your labor. I do put in customer-supplied parts from time to time, but I make certain they know up front that there is no warranty on the work and that if the part is wrong or fails they will pay for every minute I work, regard... Login to read more.