× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: WWYD, Customers Brings Own Struts?
Posted to Shop Management Forum on 3/14/2003

It may not be his fault that he was sold the wrong struts, but is sure as heck isn't yours! You went out of your way to try and get him the correct parts. He owes the labor. If he never comes back, you may have come out ahead. Login to read more.