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Be Sure We Give The Customer 'ALL' The Info:
Posted to Shop Management Forum on 3/13/2003 6 Replies

I was at a Honda Dealer Tuesday getting a hose when I over heard the service adviser telling this 70ish little old lady, in there for an oil change, her 8 year old Honda was two years past the time for replacing the timing belt. She kept telling him her car on... Login to read more.

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