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Service Consultant Test...humorous..(I think anyway)
Posted to Shop Management Forum on 3/13/2003 2 Replies

A customer comes in for a 30,000 mile service. While completeing the service, the technician notes the vehicle will soon need the front brake pads replaced. Which of these is the best way to address this need?

(A) Note the technician's comments on the custom... Login to read more.

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