× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Phone procedures for a tough economy.
Posted to Shop Management Forum on 3/6/2003

Hi Mark,

You comment about managing distractions is a very good one. People can sense when you are distracted. In our small shop distractions come easy and I find the older I get the more difficult it is. There are times I have to almost face the wall to foc... Login to read more.