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Re: Phone procedures for a tough economy.
Posted to Shop Management Forum on 3/3/2003 1 Reply

I answer the phone all day long, sometimes it gets annoying. However, it is much worse if it does not ring often, like has been happening lately. I have observed over time (many years) than people do not need what they ask for!! They want a price on a TUNE-UP,... Login to read more.

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