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International Automotive Technicians Network
Re: Phone procedures for a tough economy.
Posted to Shop Management Forum on 3/3/2003

Grant, years ago I'd tackle every piece of crap that found it's way to my shop. Some I knew would give me fits and always did. Some I knew would end bad with an unsatisfied customer and always did. When I went mobile in '86 things changed, slow at first then f... Login to read more.