× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Consumer or customer. Who do we serve?
Posted to Shop Management Forum on 2/28/2003

Allow me to mess with your head a bit...

A good friend (and owner of a 20+ year one man shop) labels his customers as 'clients' and treats them as such. Login to read more.