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Re: Contraband Found In Customer's Car -- Your Shop Policy?
Posted to Shop Management Forum on 2/22/2003 6 Replies

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Gotta know how to handle it. I've practiced this so much, I now have it perfected and never have to refer to my script. Feel free to plagiarize....

Keep both hands on the wheel in plain sight.Login to read more.

6 Replies Received (View Replies)