× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Critique please?
Posted to Shop Management Forum on 2/20/2003

Sounds like it is too late for this type letter.

I would have slowly been handing over customer relations to your sons some time ago. Transfering customer confidence overnight to someone else is a crap shoot. And doing it with a cold letter is a pretty uneff... Login to read more.