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International Automotive Technicians Network
Re: customer problem
Posted to Shop Management Forum on 2/15/2003

As others have mentioned, I doubt you'd prevail in court and a call to your insurance company is in order. Additionally, I believe you should reevaluate your thirty day labor warranty. If I can't offer 12mos/12,000mi parts and labor warranty on a repair, I'm g... Login to read more.