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International Automotive Technicians Network
Re: Is quality workmanship a luxury?
Posted to Shop Management Forum on 2/14/2003

The down side to doing a substandard repair for somebody less fortuneate is that you are no less liable than if you performed a quality repair for somebody that is more fortuneate.

That and not to say all less fortuneate people are this way, but it does seem... Login to read more.