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International Automotive Technicians Network
Re: The hazzards of a money back guarantee - long
Posted to Shop Management Forum on 2/13/2003

Hi Tony,

Torquing people off is part of this business. Some folks have short memories, thick skulls, are crooks, etc... There is a saying " the only way to have a 100% fix it right index, no comebacks, is to lock the doors." Our warranty policy is to revisit... Login to read more.