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Re: how to charge, explain a check engine light over the phone
Posted to Shop Management Forum on 2/13/2003 1 Reply

I start off trying to find out if they are a "price only" prospect. I'll state that many places will quote a price, but I don't want to mislead them. (Implies that those who will quote are misleading them.)

Then if they pass that test I'll Make sure they are... Login to read more.

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