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Re: Sales is about sphycoligee..sphyc..sy..being a good shrink :-)
Posted to Shop Management Forum on 2/4/2003 1 Reply

ok, guys, I'm not a shink..or trying to be one. Corp. sent me to a couple of classes on this stuff and I thought I would share it here to help to understand your customers and techs. Whether you believe me or not, it is accurate.

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