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International Automotive Technicians Network
Re: Share your most powerful sales phrases
Posted to Shop Management Forum on 1/31/2003

I try to inform my customers on their options. They need to take the responsibility for their decision. My job is to do the it right the first time. When there is major frustration on thier faces, and tehy are ready to jump me for their car; I say I don't buil... Login to read more.