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International Automotive Technicians Network
I doesn't matter how good you are sometimes.
Posted to Shop Management Forum on 1/28/2003 19 Replies

Had a repeat good customer in yesterday with and alternator problem. After testing we quoted the job and for the first time ever questioned the cost. We did the cost dance and afterwords he said ok, but still seemed unsettled about it. I was puzzled by his beh... Login to read more.

19 Replies Received (View Replies)