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Re: What are 'the basics' revisited
Posted to Shop Management Forum on 1/19/2003 2 Replies

Eric,

At the top of this list should be the MOST important selling tool anyone has and I am gonna share it with you as I have used this on my customers for the past 27 years.

.........A BIG SINCERE SMILE and eye contact the moment a customer comes through ... Login to read more.

2 Replies Received (View Replies)