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Re: What do you do when....
Posted to Shop Management Forum on 12/30/2002

The 3 levels go something like this. Level 1 is half the door rate. L1 diagnoses would be some thing like a VAT ck. of the alt,batt,starter. L1 could also be a scan of codes only, no diagnoses. Level 2 diagnoses would be scan of codes and quick trace to verify... Login to read more.