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Re: Diagnosis takes 1 hour, fix takes 30 sec., what do you charge?
Posted to Shop Management Forum on 12/23/2002 3 Replies

Mike: The trick is knowing which times those are...lol.

Food for thought: what happens when customer A happily pays a diagnostic fee for a "CEL on" and finds out you "freebied" a friend's "CEL". (When the customer thinks a CEL is the same no matter what...) ... Login to read more.

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