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Re: Diagnosis takes 1 hour, fix takes 30 sec., what do you charge?
Posted to Shop Management Forum on 12/22/2002

Good point Joeseph. Good reason to not let folks wait for their cars in cases like this. Another way to handle it would be to charge your "minimum" charge. Say 35 clams or something of that nature. If you wanted to you could credit part of that back on his nex... Login to read more.