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Re: Diagnosis takes 1 hour, fix takes 30 sec., what do you charge?
Posted to Shop Management Forum on 12/22/2002 1 Reply

William,

Another thought. This client of yours (sorry I meant customer, I reserve the term client for those that you want to return)reminds me of a customer of ours. We let him use one of our loaner cars. No charge mind you. When he came to pick up his car h... Login to read more.

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