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Re: Diagnosis takes 1 hour, fix takes 30 sec., what do you charge?
Posted to Shop Management Forum on 12/21/2002 2 Replies

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Hey, wait a minute! They offered a diag fee, and it was authorized. They found the problem within the diag time allotted, and fixed it, without authorization. That means A) they did the diagnostics wi... Login to read more.

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