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Re: Diagnosis takes 1 hour, fix takes 30 sec., what do you charge?
Posted to Shop Management Forum on 12/21/2002 1 Reply

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That was the customer statement. How do we know it was 30 seconds? I put a wheel bearing in a customer's car yesterday, then called them to sell the job. Good customer, I knew they'd buy it and I want... Login to read more.

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