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Re: Touch times? Which way should we go?
Posted to Shop Management Forum on 12/19/2002 1 Reply

Question John.

In an overall sense, do you feel your shop offers better customer service than the Dealer?

And if that's so, do you feel your reward should be less profit?

Don't you have to have all the same things he has to have and yet are you not at a ... Login to read more.

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