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Re: What are your best 'extras' you do for all customers?
Posted to Shop Management Forum on 12/13/2002 1 Reply

We try to take care of the basics as well. Have you found that when you do some of the small extras, say mints left on the dash, people don't have as bad of an attitude if you happen to have a come back. We don't have problems with customers we have known for ... Login to read more.

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