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International Automotive Technicians Network
Re: What are your best 'extras' you do for all customers?
Posted to Shop Management Forum on 12/12/2002

You know, it's a funny thing. . .I did the same thing about two years ago - I got to my third set and on that third set, I pissed off a customer. The wipers chattered. Maybe I have bad luck - but I never did that one again. I still think it's a great idea but ... Login to read more.