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Re: Maintenance records fee-WWYD?
Posted to Shop Management Forum on 11/27/2002

Phil, I had a guy ask for a copy of a bill from 3 years ago. I faxed it to him in another state at no charge. A few days later he called to say, although it was still working, a shop in his new state told him I had over charged him over 300 clams. His whole fi... Login to read more.