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International Automotive Technicians Network
Re: A CRITICAL part of your shop's image - your restroom(s)!
Posted to Shop Management Forum on 11/24/2002

I started my apprenticeship in 1973 in a small Texaco station. My boss scrubbed the washrooms before he opened every day. When I came on shift at 3:30PM, no matter how busy it was, I scrubbed the washrooms again. If someone made a mess it got cleaned NOW. Ever... Login to read more.