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International Automotive Technicians Network
Re: Would you arrest your customer?
Posted to Shop Management Forum on 11/23/2002

I'm with George, it ain't worth the dough. You will waste time, money, and recieve bad publisity (after all, you are the "big bussiness" picking on some little school girl). Let it go and learn from it. Be sure to lock up all cars in the shop that have a bill ... Login to read more.