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Re: Brotherton, Kline, Robison, Thomason, Witt...
Posted to Shop Management Forum on 11/17/2002 3 Replies

[...trimmed text...]

OK, Carl, let me play devil's advocate, here.

If I come up with a long list of needs, this statement highlights the fact their vehicle is "needy". They may subconciously feel that either the car has... Login to read more.

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