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Try This To A Customer
Posted to Shop Management Forum on 11/16/2002 14 Replies

The other day a customer comes in. We had just put Injectors in his Surburban last month. He came in with rough running condition and check engine light.

First words out of his mouth is "You just did this work and this should not be happening" I told him we ... Login to read more.

14 Replies Received (View Replies)