× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Marketing Exercise
Posted to Shop Management Forum on 11/14/2002

Please read the book the "E" myth by Micheal Gerber he goes in to this topic in depth. Not just business standardization in general but the McDonalds of the business world as a whole. You will find it to be one of the better books on business in general. Login to read more.