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International Automotive Technicians Network
Re: A Consumer's Perspective on Service
Posted to Shop Management Forum on 11/8/2002

I have worked at dealerships and there really is a BIG!!!!!! difference in the customers. Most never ?ed the price only problem they had was "when will it be done"? Out in the general public most people I talk to say the dealer is to way to expensive but at al... Login to read more.