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Re: A Consumer's Perspective on Service
Posted to Shop Management Forum on 11/7/2002 2 Replies

I believe that this dealership has established a new standard and criteria that this woman will use to measure other repair experiences. It's a tall order to fill to have systems so down pat and iron clad that the same product of customer service is duplicated... Login to read more.

2 Replies Received (View Replies)